Expertise for a healthier tomorrow.

AI Scribes: A Framework for Evaluating ROI

2.18.25

Moving into 2025, the healthcare industry's adaption of AI technology continues to grow as provider organizations search for solutions to...

NIH Indirect Cost Rate Changes: Action Planning for Academic Healthcare Organizations

2.12.25

On Friday evening, February 7, the National Institutes of Health (NIH) released guidance that, unless revised, will significantly alter the...

Preparing for CMS's New Mandatory Bundled Payment Model

2.26.25

CMS recently announced the mandatory Transforming Episode Accountability Model (TEAM). Largely informed by lessons learned from prior models,...

Cardiovascular Care in 2025: A Changing Landscape Calls for New Thinking

2.12.25

February is American Heart Month, an opportunity to highlight the enormous impact that cardiovascular (CV) disease has on the US, as well as the...

Three Strategies for Optimizing Healthcare Contact Centers

2.28.25

Imagine this: a patient urgently needs to reschedule a procedure. They call the provider's office, only to be placed on hold for what feels like...